If you don’t see the information you’re looking for in our list of questions below, feel free to reach out to our team at info@jesseandboo.com.

About Us

What makes Jesse + Boo unique?

At Jesse+Boo, we create personalized and limited-edition fashion for the entire family. Each piece is lovingly handcrafted with attention to detail, ensuring every outfit reflects your unique style, color, and theme. We believe in making fashion magical and stress-free for all special occasions!

How do I place an order?

You can place an order by clicking ‘buy/shop now’ on our website. For a custom order, please hit ‘get quote’ and simply share your ideas, color preferences, or theme, and we’ll create something truly special for you. Our website is currently under construction, but we’re happy to assist you with any custom requests in the meantime!

Shipping

How long does it take to receive my order?

Our production times vary depending on the complexity of your order. Typically, our ready-made pieces can be ready in 24 hours or delivered within 2-3 days. Our custom orders take between 7-10 days to complete. If you need something urgently, please let us know, and we’ll do our best to accommodate your timeline.
Please note that these times might vary during busier periods like Christmas.

Do you ship internationally?

Not yet, but we are working on this. Please bear with us, and feel free to contact us for a quote or more information on international orders.

Product

Do you offer custom designs?

Yes! We specialize in custom designs for T-shirts & PJs, plus celebration outfits for your little ones. Whether it’s a birthday, family event, or just something extra special, we can design outfits that are personalized to your specifications. Just let us know your size, theme, and any other details by hitting ‘get quote now.’ We do not make fully made-to-measure fashion styles—we can tweak our standard sizes but do not create bespoke fashion.

What sizes do you offer?

Our standard fashion comes in Small (approx. UK 8-10), Medium (approx. UK 10-12), and Large (approx. UK 12-14), with XL and XS available upon request. Our dresses are approximately 88 cm long. We make most kids' sizes too. Our T-shirts and PJs are for the entire family, offering sizes from newborn up to 2/3XL. If you’re looking for a custom size or specific fit, feel free to reach out, and we will do our best to accommodate you, but please note that we do not make fully custom sizes.

Where are your products made?

All our pieces are handcrafted in the UAE using limited-edition prints and ultra-soft fabrics. We take great pride in sourcing the finest materials and ensuring that every piece is made with love and care.

Can I request matching PJs or T-shirts for family members?

Absolutely! We love creating matching family outfits for birthdays, holidays, and special occasions. Let us know the sizes, colors, and themes, and we’ll create a magical set for the whole family. We do offer Mummy & Me in some of our fashion styles, as well as matching T-shirts and shirts for dads and boys.

What are your washing instructions?

To keep your Jesse+Boo pieces looking their best, we recommend gentle machine washing on a cold setting or hand washing. Avoid tumble drying to preserve the softness and quality of the fabrics.
For personalized pieces: These are all hand-printed, so we advise you to wash them cool and do NOT iron the prints or tumble dry.

How do I know my T-shirt or PJ size?

We always recommend measuring an existing T-shirt you have and like the fit of. Lay it flat on the floor, measure from one side seam across to the other, and then check our ‘Chest’ measurement to match to the nearest size. For T-shirts and PJs, we always recommend going bigger rather than smaller.